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Don’t Let the Holiday Period Become the Grinch in Your Team’s Life

While we all love the holidays, it is also a period of tremendous stress for many people working in the supply chain and customer service departments of businesses, especially in retail. The seasonal...

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My Summer Internship with RMG

Before My Summer Internship I’ve always believed it’s important to be a well-rounded individual. I’ve tried to invest myself and my time of activities in a range of activities, from competitive...

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Hiring Millennials for Your Call Center (and how to Retain Them)

It’s official. Millennials have surpassed the Baby Boomers and Gen-X to become America’s largest generation. This extends into the workplace where one-in-three American workers are Millennials,...

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Breaking News: Something Will Be Missing This Football Season

What an exciting time of year this is, right? All the hype around your favorite team — whether NCAA or the NFL. How will our top draft picks do? How will our favorite player perform after his...

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Working in an Eclipse – A Supply Chain Story

I got to experience a “once-in-a-lifetime” event last week in Nashville, Tennessee. The Total Eclipse which went from Oregon to South Carolina, occurred here from approximately at noon until 3 p.m. on...

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Go Digital Supply Chain or Lose Customers

In a recent article published in the Supply Chain Management Review, a study by Fujitsu titled The Digital Transformation PACT uncovered several startling findings. 84% of businesses surveyed say their...

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Holidays for Supply Chains: Not a Time for Bah Humbug

The holidays are around the corner. As always, but especially around the holiday season, supply chains need to operate like a well-oiled machine. According to the National Retail Federation’s latest...

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Realize the ROI of Real-Time Data

Every organization has its own set of logistical and tactical hurdles. However, improving efficiency, time management and profitability are universal and ongoing challenges for every business. Over the...

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Supply Chain Lessons Learned From the Winter Olympics

I love the Olympics. The Winter Olympics are especially intriguing to me — whether it’s a 42-pound granite stone sliding across the ice, a biathlete shooting accurately with a heart rate of 130 BPM or...

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Create a Culture of Performance in Your Supply Chain

Whether they realize it or not, companies today are facing an employee engagement crisis. According to Gallup’s State of the American Workplace study, only 33 percent of employees are considered...

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